We're here to help with any questions about NyumbaPro. Contact us for sales, support, or partnership inquiries.
Reach out to us through any of these channels. We typically respond within 24 hours.
Chat with our support team
Available during business hours
Fill out the form below and we'll get back to you as soon as possible.
Need help with our mobile app? We have dedicated support for iOS and Android applications.
Help with downloading and installing the NyumbaPro mobile app
Resolving login problems and password recovery for mobile
Fixing data sync issues between mobile and web platforms
Report app bugs or suggest mobile feature improvements
Visit us at our offices across Kenya
Main Office
Coastal Region
Western Region
Rift Valley Region
Tea Highlands Region
Central Highlands Region
Quick answers to frequently asked questions
Our support team is available Monday through Friday from 8:00 AM to 6:00 PM East Africa Time. For emergency technical issues outside these hours, please email support@nyumbapro.co.ke and we'll respond as soon as possible.
You can schedule a personalized demo by filling out the contact form above and selecting "Sales Inquiry" as the subject. Alternatively, you can email sales@nyumbapro.co.ke with your preferred date and time. Demos typically last 30-45 minutes and can be conducted online or in-person.
Yes! We have dedicated mobile app support. For iOS and Android app issues, email mobile-support@nyumbapro.co.ke or select "Mobile App Support" in the contact form. We also have video tutorials and FAQ sections specifically for mobile app users.
Yes! We provide comprehensive onboarding and training for all new customers. This includes video tutorials, live training sessions, and detailed documentation. For Business and Enterprise plans, we offer personalized training sessions tailored to your specific needs.
NyumbaPro offers API access for Business and Enterprise plans. We can integrate with accounting software, CRM systems, and other business tools. Contact our partnerships team at partners@nyumbapro.co.ke to discuss your specific integration requirements.
No, there are no setup fees for any of our plans. You only pay the monthly or annual subscription fee. All plans include a 14-day free trial so you can test the platform before committing.
Sign up for a free trial and experience the difference NyumbaPro can make for your property management.